Configuring HipChat™ notifications allows you to receive notifications in your HipChat rooms when events occur in WHMCS.

Configuring HipChat Notifications #

To configure notifications through HipChat:

1. Go to the notifications settings. #

Go to Configuration () > System Settings > Notifications.

Click Configure for HipChat.

2. Enter your API token and URL. #

Enter the following settings:

• API Token — The WHMCS HipChat integration requires a HipChat API V2 User Token. This allows WHMCS to communicate with all of your HipChat rooms.
  If you don’t have an API token, see Creating an API Token in HipChat.
• API URL — If you are using HipChat Server, enter the URL to the API of your hosted instance. If you use HipChat Cloud, leave this field blank.

3. Save your changes. #

Click Save Changes. WHMCS will attempt to verify the API token you provided.

• If verification fails, you will receive an error message. Check that the API token is entered correctly and has all the required scopes before you try again.
• If verification succeeds, HipChat will become active.

4. Create the desired notification rules. #

Create the desired notification rules.

Creating an API Token in HipChat #

To create a new token:

1. Log in to HipChat and go to Account Settings > API Access.
2. Under Create new token, enter a label for the token.
   
3. Select the View Room and Send Notification scopes. Failure to select both of these will result in errors.

Last modified: January 2, 2025