Domain Statuses

Domain statuses indicate the domain’s current state in the domain registration process. WHMCS’s automation uses the domain status to determine when to generate invoices and perform other tasks.

You can view domain statuses in the Domains tab in the client profile or in the list at Clients > Domain Registrations.

  • The domain sync task ensures that domain information is up-to-date for all Pending Transfer, Pending Registration, and Active status domains that use a valid registrar module. For more information, see Domain Sync Task.
  • WHMCS also displays icons that indicate the SSL status for some domains. For more information, see SSL Monitoring.

Statuses

Domains can have the following statuses:

Pending

A client placed an order for the domain and it is awaiting provisioning.

Pending Registration

The system has initiated the registration process at the domain registrar and it is in progress.

When the domain sync task receives confirmation that registration succeeded from the domain registrar, this status will change to Active.

Active

The domain is registered with your domain registrar and is available for management.

Grace Period (Expired)

The domain is expired but is within the renewal grace period.

Redemption Period (Expired)

The domain is expired but is within the redemption period.

Expired

The domain is expired.

The system does not generate invoices for expired domains.

Pending Transfer

The system has initiated the transfer process at the domain registrar and it is in progress.

Transferred Away

The domain transferred to another domain registrar or domain registration provider.

Enom, ResellerClub, and HEXONET automatically set this status after a transfer to another domain registrar succeeds. This prevents WHMCS from generating renewal invoices for the transferred domain.

Fraud

WHMCS determined that the order was fraudulent.

Cancelled

The domain registration is cancelled. You can change domains to this status if they are not associated with a domain registrar module and you do not want to continue generating invoices.

Last modified: October 30, 2024