Set Up Email Importing - Microsoft

Set up email importing using OAuth2 and Microsoft®. Email importing with Microsoft includes additional security benefits with OAuth2 authentication.


Set Up Email Piping - cPanel

Set up email piping using a cPanel email forwarder to pipe email replies into a file. WHMCS retrieves email replies from this file.


Use a Predefined Reply

Use a predefined reply to quickly respond to a support ticket. Predefined replies save you time and ensure consistent service for customers.