Two-Factor Authentication (2FA) enhances security by adding a second step to the login process. It combines something that you know (for example, your password) with a second factor, typically from something that you have (for example, your phone). Requiring both to log in decreases the threat of a leaked password.

Enable 2FA for a User #

To configure use of Time-Based Tokens for 2FA as a user in the Client Area:

1. Go to Security Settings. #

Go to Hello, Name! > Security Settings.

2. Enable Two-Factor Authentication. #

Click Click here to Enable.

3. Configure Time Based Tokens. #

Select Time Based Tokens and click Get Started.

4. Scan the QR code. #

Scan the QR code with an authenticator app like Google® Authenticator or Duo® Mobile.

5. Enter the authenticator app code. #

Enter the 6-digit code that the authenticator app generates and click Submit.

6. Record your backup code. #

Record the displayed Backup Code value in a safe place.

When you are finished, click Close.

Enable 2FA for Users in the Admin Area #

Admins can disable (but not enable) Two-Factor Authentication for individual users at Clients > Manage Users.

Last modified: January 9, 2025