Localisation

The Localisation tab allows you to configure settings for WHMCS’s localization system. This includes how WHMCS displays the date and time, the default language, translations, and other locale-specific settings.

The Localisation tab in General Settings

You can access this tab at Configuration () > System Settings > General Settings.

System Charset

The character set that WHMCS uses. Retain the default setting (UTF-8) unless your language contains characters that the UTF-8 character set does not support.

If you change this setting, you must save the relevant language files again using the selected character set. For steps, see Change the System Charset.

Date Format

The format to use to display dates in the Admin Area.

For more information, see Change How Dates Display.

Client Date Format

The format to use to display dates in the Client Area.

For more information, see Change How Dates Display.

Default Country

The country to use as the default option for countries on the Client Area registration and checkout pages.

For more information, see Set the Default Locale.

Default Language

The language that all visitors will see your Client Area and online store in.

For more information, see Set the Default Locale.

Enable Language Menu

Whether to display the language menu. The language menu allows visitors to choose the language to view while they navigate the Client Area.

Disabling this option does not prevent visitors from changing the language by specifying a language variable in the website URL.
For more information, see Enable the Language Menu.

Dynamic Field Translations

Whether to use the Easy Translation feature to translate supported database field values into multiple languages. For example, this feature allows you to specify translated product names or descriptions according to the client’s selected language.

After you enable this setting, a Translate option will appear next to each translatable field in WHMCS.

For more information, see Translate Product Text.

Remove Extended UTF-8 Characters

Whether to remove extended UTF-8 characters.

Do not alter this setting unless you use the utf8mb4 MySQL connection character set and utf8mb4_unicode_ci table collation. Disabling this option with another character set and collation will result in problems with 4-byte UTF characters in support tickets (for example, emojis and some Kanji characters).

Phone Numbers

Whether to enable international phone number input and automatic formatting. Disable this option to remove the country flag and automated country code prefix selection on the phone number fields through the Client Area and Admin Area.

By default, the system uses the following phone number format, automatically prefixing the number with the international country dialing code for the client’s selected country:

+ [Country Code] . [Phone Number]
The system will automatically update the country code whenever you update the client’s address.

Entering international phone numbers in the Summary tab

general-settings localization

Last modified: October 30, 2024