Enable reCAPTCHA v3

We strongly recommend that you update your captcha settings to use reCAPTCHA v3 or hCaptcha®.

Captchas help you prevent bots from performing activities like placing orders, creating accounts or support tickets, using contact forms, searching for domains, or logging in to your Client Area or Admin Area. Google® reCAPTCHA v3 offers enhanced protection from automated captcha solvers.

You can enable and configure several types of captchas in the Security tab at Configuration () > System Settings > General Settings.

For more information, see Captcha Protection.

Enabling reCAPTCHA v3

We added full support for reCAPTCHA v3 in WHMCS 8.11.

To enable the reCAPTCHA v3:

1. Go to the Security tab in General Settings.

Go to the Security tab at Configuration () > System Settings > General Settings.

2. Choose the captcha type.

For Captcha Type, select reCAPTCHA v3.

Selecting reCAPTCHA v3

3. Configure the settings in your Google account.

Log in to your Google account.

Then, configure your settings:

  1. Select I’m not a robot.
  2. Enter your domain under the domains section.
  3. Select Score based (v3) for reCAPTCHA type.
  4. Accept the Google Terms of Service.
  5. Click Register.

6. Enter the Google Site Key and Secret Key in WHMCS.

Copy the Site Key and Secret Key that Google generated and enter them in WHMCS.

The Google reCAPTCHA Site Key and Secret Key

7. Enter the reCAPTCHA score threshold.

For reCAPTCHA Score Threshold, enter the desired minimum score for reCAPTCHA verification.

You can enter a value between 0 (least restrictive) and 1 (most restrictive). For example, .5.

Setting a reCAPTCHA score threshold.

8. Select captcha locations.

For Captcha for Select Forms, select the locations in which you want to use reCAPTCHA.

Choosing reCAPTCHA locations.

For more information, see Captcha for Select Forms.

9. Save your changes.

Click Save Changes.

Last modified: January 9, 2025