Automation Status

After the system cron runs, task results, the number of generated items, and any failed items appear in the Automation Status list.


Blank Invoices

Troubleshoot and resolve issues with blank generated invoices.


Cancellations

If you enable cancellation requests, clients can request cancellation or termination of their services from within the Client Area.




Duplicate Transactions

Troubleshoot and resolve issues with multiple duplicate transactions occurring for the same service or invoice.


Module Queue

The Module Queue list allows you to quickly find and retry failed automated actions.


Prune Ticket Attachments

Prune ticket attachments to automatically delete and purge ticket attachments from closed tickets after a set period of inactivity.