Email importing retrieves customers' email replies to support tickets. You can use POP3, IMAP, Google®, or Microsoft® for email importing.
OpenID Connect is the online standard for Single Sign-On and identity provisioning. It uses JSON-based identity tokens (JWT) and OAuth 2.0.
OpenID Connect uses JSON-based identity tokens (JWT) and OAuth 2.0 to allow third-party applications to access WHMCS with Single Sign-On.
Set up email importing with OAuth2 using Google®. Email importing with Google using this method includes additional security benefits with OAuth2 authentication.
Set up email importing using OAuth2 and Microsoft Entra® ID (formerly Azure Active Directory). Email importing with Microsoft includes additional security benefits with OAuth2 authentication.
You can configure Google as your mail provider using SMTP. This requires creating an app in the Google Cloud console and configuring SMTP as your mail provider.
You can configure Microsoft® as your mail provider using Microsoft Entra® ID (formerly Azure Active Directory). To do this, you will also need to create an app in the Microsoft Entra console.