Troubleshoot and resolve failures when attempting to upload files to a support ticket.
Custom fields collect additional information from or about your clients. You can set them as admin-only or make them visible to clients.
Troubleshoot and resolve Access Denied - You are not assigned to any ticket departments errors.
You can stop clients from being able to close support tickets on a per-ticket or per-department basis.
Downloads can include product user manuals or relevant software utilities and can be products you sell, like custom themes for websites.
Troubleshoot and resolve last request failed: invalid SASL argument errors.
Troubleshoot and resolve Local Delivery Failed errors.