Troubleshoot and resolve Logon failure: unknown user name or bad password errors.
Troubleshoot and resolve Bad Request errors when importing email replies from Microsoft®.
Troubleshoot and resolve Connection unsuccessful errors when importing email replies from Microsoft.
Troubleshoot and resolve Error detail URL may not contain a query string. errors.
Prune ticket attachments to automatically delete and purge ticket attachments from closed tickets after a set period of inactivity.
Customize the text strings that email piping and importing use to detect quoted email replies, preventing cluttered support tickets.
Set up email importing using POP3 or IMAP with a Google® email account. WHMCS will import the email replies from this account into the correct support tickets.