Troubleshooting System Email

Problems with your system email can prevent you from sending email to clients or connecting to your mail provider.


Mail Providers

You can choose from several supported mail providers for your WHMCS installation, including Google™, Mailgun, Microsoft®, PHP Mail, SendGrid, SMTP, or SparkPost.




Customize Email Templates

You can customize any of the emails that your WHMCS installation sends to your customers. WHMCS sends email whenever specific actions occur, and each action has an associated email template that you can customize from within the Admin Area.


Disable Outgoing Mail

You can disable all outgoing mail from your WHMCS installation. This allows you to test customizations, verify system changes, or perform other routine tests without sending email to customers.


Get Copies of System Emails

You can easily configure WHMCS to send you a BCC copy of all of the email your WHMCS installation sends to clients.


Localize Email Templates

You can customize email templates for multiple locales, to ensure that your clients receive emails in their preferred language.