Blank Payment Gateway Page

Problem

When attempting to pay using a payment gateway module, a blank page displays.

For more information about other issues with blank pages, see Blank or Partially Rendered Pages.

Cause

Usually, this issue indicates that there are two copies of the same file in the modules/gateway directory. Often, this is two copies of the .htaccess/php.ini file, or it may be another file that is not part of WHMCS.

Solution

Find and remove the duplicate file, and then try payment again.

troubleshooting currencies taxes transactions

Last modified: January 9, 2025