Troubleshoot Payments

2CheckOut

Troubleshoot and resolve issues while processing payments with the 2CheckOut payment gateway module.

AsiaPay

Troubleshoot and resolve issues while processing payments with the AsiaPay payment gateway module.

Authorize.net

Troubleshoot and resolve issues while processing payments with an Authorize.net payment gateway module.

eWay

Troubleshoot and resolve issues while processing payments with the eWay payment gateway module.

GoCardless

Troubleshoot and resolve issues while processing payments with the GoCardless payment gateway module.

iDeal via Mollie

Troubleshoot and resolve issues while processing payments with the iDeal via Mollie payment gateway module.

LinkPoint

Troubleshoot and resolve issues while processing payments with the LinkPoint payment gateway module.

PayPal®

Troubleshoot and resolve issues while processing payments with a PayPal payment gateway module.

Stripe™

Troubleshoot and resolve issues while processing payments with the Stripe™ payment gateway module.

WorldPay

Troubleshoot and resolve issues while processing payments with the WorldPay payment gateway module.

No Gateway Log Entries

Troubleshoot and resolve processing issues that did not result in a log entry.

Oops! Module Not Found Errors

Troubleshoot and resolve an Oops Error: Module Not Found error.

Quantum Vault Missing Ending Errors

Troubleshoot and resolve Missing the following: Ending /QGWRequest, Ending /Authentication, Ending /GatewayKey errors while using the Quantum Vault payment gateway module.

Remote Transaction Failure Errors

Troubleshoot and resolve Remote Transaction Failure. Please Contact Support. errors.

Unexplained Declines and Failures

Troubleshoot and resolve unexplained declined cards and failures.

Unrecorded Transactions

Troubleshoot and resolve transactions that the system isn't recording.

Unsupported Protocol Errors

Troubleshoot and resolve Unsupported Protocol errors.