Troubleshooting the Support SystemProblems in the support ticket system and its related features can prevent email replies from importing properly and cause other disruptions.
Attachment Upload FailuresTroubleshoot and resolve failures when attempting to upload files to a support ticket.
Auto-Submitted Header ErrorsTroubleshoot and resolve The system prevented an autoresponder from opening a ticket. (WHMCS 8.4 and later) or Prevented an Auto Responder from Opening a Ticket (WHMCS 8.3 and earlier) errors.
Department Access Denied ErrorsTroubleshoot and resolve Access Denied - You are not assigned to any ticket departments errors.