Problem
DirectAdmin is sending duplicates of piped email ticket replies.
If you see duplicate emailed replies while using email importing, see Duplicate Imported Replies.
Cause
A line in the exim.conf file is causing email piping on a DirectAdmin server to send email twice.
Solution
Add a comment character to the unseen line in the exim.conf file on the DirectAdmin server. To do this, add a # character to the beginning of the unseen line.
For more information, see DirectAdmin’s Forums.
Last modified: 2025 March 19